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12px;cursor:pointer;border-bottom:1px solid var(--color-border);transition:background .1s}.conv-item:hover{background:var(--color-bg)}.conv-item--active{background:var(--color-primary-light);border-left:3px solid var(--color-primary)}.conv-item--needs-reply{box-shadow:inset 3px 0 #ed8936;background:#fff7ed!important}.conv-item--priority-high{box-shadow:inset 3px 0 #dd6b20}.conv-item--priority-urgent{box-shadow:inset 3px 0 #e53e3e;background:#fff5f5}.conv-priority-badge{display:inline-flex;align-items:center;gap:2px;padding:1px 6px;border-radius:var(--radius-sm);border:1px solid transparent;font-size:.65rem;font-weight:600;line-height:1.5;white-space:nowrap;letter-spacing:.01em}.conv-item--needs-reply .conv-name{font-weight:700}.conv-name--unread{font-weight:700;color:var(--color-text)}.conv-avatar{width:40px;height:40px;border-radius:50%;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:.875rem;flex-shrink:0}.conv-avatar--list{position:relative}.conv-unread{position:absolute;top:-4px;right:-4px;background:#e53e3e;color:#fff;font-size:.6rem;border-radius:50%;width:17px;height:17px;display:flex;align-items:center;justify-content:center;font-weight:700}.conv-info{flex:1;min-width:0}.conv-info-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:2px}.conv-name{font-weight:600;font-size:.875rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-top-right{display:flex;align-items:center;gap:4px;flex-shrink:0}.conv-time{font-size:.7rem;color:var(--color-text-light);white-space:nowrap}.conv-preview{display:flex;align-items:center;gap:5px;font-size:.78rem;color:var(--color-text-light)}.conv-preview-text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-preview-text--urgent{color:#c05621;font-weight:600}.conv-meta{display:flex;align-items:center;gap:4px;margin-top:3px;flex-wrap:wrap}.conv-meta-queue{font-size:.67rem;font-weight:600;padding:1px 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#00000038;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:1.1rem;color:var(--color-text-light);z-index:10;transition:transform .15s,box-shadow .15s,color .15s}.chat-scroll-to-bottom:hover{transform:translateY(-2px);box-shadow:0 4px 14px #00000047;color:var(--color-text)}.chat-panel-empty{display:flex;align-items:center;justify-content:center;flex:1;color:var(--color-text-light)}.chat-empty-inner{text-align:center}.chat-empty-icon{font-size:2rem;margin-bottom:8px}.chat-empty-text{font-size:1rem}.chat-empty-ws{font-size:.8rem;margin-top:8px}.chat-header{display:flex;flex-direction:column;padding:10px 16px 8px;border-bottom:1px solid var(--color-border);background:var(--color-white);gap:4px;flex-shrink:0}.chat-header-top{display:flex;align-items:center;gap:10px;min-width:0}.chat-header-avatar{width:34px;height:34px;border-radius:50%;color:#fff;font-weight:700;font-size:.82rem;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 1px 4px #0000001f}.chat-contact-name{flex:1;min-width:0;font-size:.95rem;font-weight:700;color:var(--color-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-status-badge{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;border-radius:var(--radius-sm);border:1px solid transparent;font-size:.72rem;font-weight:500;flex-shrink:0}.chat-status-dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}.chat-priority-badge{display:inline-flex;align-items:center;padding:2px 9px;border-radius:var(--radius-sm);border:1px solid transparent;font-size:.72rem;font-weight:500;flex-shrink:0}.chat-header-meta{display:flex;align-items:center;gap:5px;font-size:.78rem;color:var(--color-text-light);flex-wrap:wrap;padding-left:44px;min-width:0}.chat-meta-sep{color:var(--color-border);-webkit-user-select:none;user-select:none}.chat-meta-agent{font-weight:600;color:var(--color-text)}.chat-ws-offline{color:#e53e3e}.chat-header-actions{display:flex;align-items:center;gap:4px;flex-shrink:0}.chat-actions-group{display:flex;align-items:center;gap:2px}.chat-actions-sep{width:1px;height:22px;background:var(--color-border);flex-shrink:0;margin:0 4px}.btn-ghost{background:transparent;border:1px solid transparent;color:var(--color-text);font-size:.8rem;padding:5px 10px;border-radius:var(--radius-sm, 6px);cursor:pointer;transition:background .12s,border-color .12s;font-weight:500}.btn-ghost:hover{background:var(--color-bg);border-color:var(--color-border)}.chat-btn-retomar{color:#3182ce}.chat-btn-retomar:hover{background:#ebf8ff;border-color:#90cdf4}.chat-details-btn{display:flex;align-items:center;gap:5px;padding:5px 10px;border-radius:var(--radius-sm, 6px);border:1px solid var(--color-border);background:var(--color-white);cursor:pointer;font-size:.8rem;font-weight:500;color:var(--color-text-light);transition:background .12s,border-color .12s,color .12s}.chat-details-btn:hover{background:var(--color-bg);color:var(--color-text)}.chat-details-btn--active{background:var(--color-primary-light);border-color:var(--color-primary);color:var(--color-primary-dark)}.chat-details-icon{font-size:.85rem;font-weight:700}.chat-details-label{font-size:.78rem}.chat-messages{flex:1;overflow-y:auto;padding:12px 16px 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6px;border-radius:10px;font-size:.875rem;line-height:1.5;word-break:break-word}.msg-bubble--agent{background:#d9fdd3;border-bottom-right-radius:4px}.msg-bubble--agent.msg-bubble--tail{border-bottom-right-radius:2px}.msg-bubble--agent.msg-bubble--tail:after{content:"";position:absolute;bottom:0;right:-7px;width:0;height:0;border-style:solid;border-width:0 0 8px 8px;border-color:transparent transparent #d9fdd3 transparent}.msg-bubble--contact{background:#fff;box-shadow:0 1px 1px #00000014;border-bottom-left-radius:4px}.msg-bubble--contact.msg-bubble--tail{border-bottom-left-radius:2px}.msg-bubble--contact.msg-bubble--tail:after{content:"";position:absolute;bottom:0;left:-7px;width:0;height:0;border-style:solid;border-width:0 8px 8px 0;border-color:transparent #ffffff transparent transparent}.msg-bubble--bot{background:#fff8e1;border-bottom-left-radius:4px;box-shadow:0 1px 1px #0000000f}.msg-bubble--bot.msg-bubble--tail{border-bottom-left-radius:2px}.msg-bubble--bot.msg-bubble--tail:after{content:"";position:absolute;bottom:0;left:-7px;width:0;height:0;border-style:solid;border-width:0 8px 8px 0;border-color:transparent #fff8e1 transparent transparent}.msg-bubble--system{background:#0000000f;color:var(--color-text-light);font-size:.74rem;font-style:italic;max-width:80%;text-align:center;padding:3px 14px;border-radius:999px}.msg-sender{font-size:.7rem;font-weight:700;margin-bottom:2px}.msg-sender--contact{color:#2b8a3e}.msg-sender--bot{color:#b7791f}.msg-sender--agent{color:#2b6cb0;text-align:right}.msg-content{white-space:pre-wrap}.msg-caption{font-size:.82rem;color:var(--color-text-light);margin-top:4px}.msg-time{font-size:.63rem;color:#00000061;margin-top:3px;display:flex;align-items:center;justify-content:flex-end;gap:3px}.msg-status{font-size:.65rem;color:#00000059;letter-spacing:-.5px}.msg-status--read{color:#3182ce}.msg-media-img-wrap{position:relative;display:inline-block;cursor:pointer;margin-bottom:2px}.msg-media-img{display:block;max-width:100%;max-height:280px;border-radius:8px;object-fit:cover}.msg-media-img-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#00000059;display:flex;align-items:center;justify-content:center;border-radius:8px;opacity:0;transition:opacity .15s;color:#fff;font-size:1.4rem}.msg-media-img-wrap:hover .msg-media-img-overlay{opacity:1}.msg-media-card{display:flex;align-items:center;gap:10px;padding:10px 12px;background:#0000000a;border-radius:8px;cursor:pointer;min-width:200px;max-width:280px;transition:background .12s}.msg-media-card:hover{background:#00000014}.msg-media-card-icon{font-size:1.6rem;flex-shrink:0;line-height:1}.msg-media-card-info{flex:1;min-width:0}.msg-media-card-name{font-size:.8rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--color-text)}.msg-media-card-size{font-size:.7rem;color:var(--color-text-light);margin-top:1px}.msg-media-card-dl{font-size:.9rem;color:var(--color-text-light);flex-shrink:0}.msg-content--media-unavailable{color:var(--color-text-light);font-style:italic;font-size:.82rem}.msg-doc-card{display:flex;align-items:center;gap:10px;padding:8px 10px;background:#0000000a;border-radius:8px;text-decoration:none;color:inherit;min-width:180px;max-width:260px;transition:background .12s}.msg-doc-card:hover{background:#00000014}.msg-doc-icon{font-size:1.6rem;flex-shrink:0;line-height:1}.msg-doc-info{flex:1;min-width:0}.msg-doc-name{font-size:.8rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--color-text)}.msg-doc-size{font-size:.7rem;color:var(--color-text-light);margin-top:1px}.msg-doc-dl{font-size:.8rem;color:var(--color-text-light);flex-shrink:0}.msg-date-separator{display:flex;align-items:center;justify-content:center;padding:14px 0 6px}.msg-date-separator span{background:#00000012;color:var(--color-text-light);font-size:.7rem;font-weight:500;padding:3px 12px;border-radius:999px}.chat-input-area{flex-shrink:0;border-top:1px solid var(--color-border);background:var(--color-white);position:relative}.chat-file-preview{display:flex;align-items:center;gap:10px;padding:8px 14px;background:#f7faff;border-bottom:1px solid var(--color-border)}.chat-file-preview-icon{font-size:1.4rem;flex-shrink:0}.chat-file-preview-info{flex:1;min-width:0}.chat-file-preview-name{font-size:.82rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-file-preview-size{font-size:.72rem;color:var(--color-text-light)}.chat-file-preview-thumb{width:56px;height:42px;object-fit:cover;border-radius:6px;flex-shrink:0}.chat-file-preview-remove{background:none;border:none;cursor:pointer;color:var(--color-text-light);font-size:1.1rem;padding:4px;line-height:1;border-radius:50%;transition:background .12s,color .12s;flex-shrink:0}.chat-file-preview-remove:hover{background:#fee2e2;color:#e53e3e}.chat-input{display:flex;align-items:center;gap:6px;padding:10px 12px}.chat-input-attach{background:none;border:none;cursor:pointer;color:var(--color-text-light);font-size:1.25rem;padding:6px;border-radius:50%;transition:background .12s,color 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.12s}.chat-input-emoji-btn:hover{background:var(--color-bg);color:var(--color-text)}.chat-input-emoji-btn--active{background:#fefcbf;color:#b7791f}.chat-input-emoji-btn:disabled{opacity:.4;cursor:default}.emoji-picker-wrap{position:absolute;bottom:calc(100% + 8px);right:0;z-index:40;border-radius:12px;overflow:hidden;box-shadow:0 8px 32px #0000002e;border:1px solid var(--color-border)}.chat-input-field{flex:1;padding:9px 14px;border:1px solid var(--color-border);border-radius:22px;outline:none;font-size:.875rem;background:var(--color-bg);resize:none;transition:border-color .15s,background .15s;line-height:1.4}.chat-input-field:focus{border-color:var(--color-primary);background:var(--color-white)}.chat-input-send{background:var(--color-primary);color:#fff;border:none;border-radius:22px;padding:9px 18px;font-size:.875rem;font-weight:600;cursor:pointer;flex-shrink:0;transition:background .15s,opacity .15s;display:flex;align-items:center;gap:5px}.chat-input-send:hover:not(:disabled){background:var(--color-primary-dark)}.chat-input-send:disabled{opacity:.45;cursor:default}.chat-closed-bar{display:flex;align-items:center;justify-content:center;gap:12px;padding:12px 16px;border-top:1px solid var(--color-border);background:var(--color-bg);color:var(--color-text-light);font-size:.875rem;flex-shrink:0}.conv-info-panel{border-left:1px solid var(--color-border);display:flex;flex-direction:column;overflow-y:auto;background:var(--color-bg)}.info-panel-header{display:flex;align-items:center;gap:8px;padding:10px 14px 10px 10px;border-bottom:1px solid var(--color-border);background:var(--color-white);flex-shrink:0}.info-panel-close{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:none;background:transparent;color:var(--color-text-light);font-size:.9rem;border-radius:var(--radius-sm);cursor:pointer;transition:background .12s,color .12s;flex-shrink:0}.info-panel-close:hover{background:var(--color-bg);color:var(--color-text)}.info-panel-header-title{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-light)}.info-section{border-bottom:1px solid var(--color-border);padding:14px 16px}.info-section--grow{flex:1;display:flex;flex-direction:column}.info-section-title{font-size:.72rem;font-weight:700;color:var(--color-text-light);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px}.info-loading{font-size:.8rem;color:var(--color-text-light)}.info-contact{display:flex;flex-direction:column;align-items:center;gap:4px}.info-contact-avatar{width:52px;height:52px;border-radius:50%;background:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:1.1rem;margin-bottom:6px}.info-contact-name{font-weight:600;font-size:.9375rem;text-align:center;margin-bottom:8px}.info-rows{display:flex;flex-direction:column;gap:6px}.info-row{display:flex;gap:8px;font-size:.8rem}.info-label{color:var(--color-text-light);flex-shrink:0;min-width:60px}.info-value{color:var(--color-text);word-break:break-word}.info-tags{display:flex;flex-wrap:wrap;gap:6px}.info-tag-btn{display:flex;align-items:center;gap:5px;padding:4px 10px;border:1px solid var(--color-border);border-radius:var(--radius);background:var(--color-white);font-size:.78rem;cursor:pointer;transition:border-color .12s,background .12s}.info-tag-btn:hover{border-color:var(--color-primary)}.info-tag-btn--active{font-weight:600}.info-tag-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}.info-tag-check{margin-left:2px;font-size:.7rem}.info-notes-list{flex:1;overflow-y:auto;max-height:180px;display:flex;flex-direction:column;gap:8px;margin-bottom:10px}.info-empty{font-size:.8rem;color:var(--color-text-light);font-style:italic}.info-note-content{font-size:.82rem;line-height:1.4;color:var(--color-text);white-space:pre-wrap}.info-notes-add{display:flex;gap:6px;align-items:center}.info-notes-add .form-control{font-size:.82rem;padding:6px 10px}.info-section-toggle{width:100%;display:flex;justify-content:space-between;align-items:center;background:none;border:none;padding:0;cursor:pointer;font-size:.72rem;font-weight:700;color:var(--color-text-light);text-transform:uppercase;letter-spacing:.06em}.info-section-toggle:hover{color:var(--color-text)}.info-toggle-icon{font-size:.6rem}.info-contact-details{width:100%;margin-top:4px;display:flex;flex-direction:column;gap:4px}.info-badge{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:var(--radius-sm);border:1px solid transparent;font-size:.75rem;font-weight:500;line-height:1.5}.info-priority-select{font-size:var(--text-sm, .8125rem);font-weight:var(--font-semibold, 600);padding:3px 22px 3px 7px;border-radius:var(--radius-sm, 6px);border:1px solid var(--color-border);background-color:var(--color-white);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='10' viewBox='0 0 12 12'%3E%3Cpath 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var(--color-border)}.contacts-drawer-section-title{font-size:var(--text-xs);font-weight:var(--font-semibold);text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-light);margin-bottom:8px}.contacts-drawer-phone-row{display:flex;align-items:center;gap:6px;font-size:var(--text-sm);margin-bottom:4px}.contacts-drawer-text{font-size:var(--text-sm);color:var(--color-text);line-height:1.6}.contacts-drawer-convs{display:flex;flex-direction:column;gap:8px}.contacts-drawer-conv-item{background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius);padding:10px 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1rem;display:flex;flex-direction:column;gap:.375rem}.roles-perm-group-title{font-size:var(--text-xs);font-weight:var(--font-semibold);color:var(--color-text-light);text-transform:uppercase;letter-spacing:.04em;margin-bottom:.25rem}.roles-perm-item{display:flex;align-items:center;gap:.5rem;font-size:var(--text-sm);cursor:pointer;padding:.125rem 0}.roles-perm-item.readonly{cursor:default;opacity:.75}.roles-perm-item input[type=checkbox]{width:15px;height:15px;flex-shrink:0;cursor:inherit}.audit-page{display:flex;flex-direction:column;gap:16px}.page-subtitle{font-size:var(--text-sm);color:var(--color-text-light);margin-top:2px;font-weight:var(--font-normal)}.audit-count-badge{font-size:var(--text-sm);font-weight:var(--font-semibold);color:var(--color-text-light);background:var(--color-bg-secondary);padding:4px 14px;border-radius:999px;white-space:nowrap}.audit-filter-section{padding:14px 16px}.audit-filter-row{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap}.audit-filter-field{display:flex;flex-direction:column;gap:5px;min-width:140px}.audit-filter-field--wide{min-width:200px;flex:1;max-width:280px}.audit-filter-field--date{width:156px;min-width:156px;max-width:156px;flex-shrink:0}.audit-filter-field--action{min-width:unset}.audit-filter-field label{font-size:var(--text-xs);font-weight:var(--font-semibold);color:var(--color-text-light);text-transform:uppercase;letter-spacing:.04em;white-space:nowrap}.audit-cell-datetime{font-size:var(--text-sm);white-space:nowrap;color:var(--color-text)}.audit-cell-empty{color:var(--color-text-light)}.audit-cell-ip{font-size:var(--text-xs);color:var(--color-text-light);font-family:SF Mono,Fira Code,monospace;white-space:nowrap}.audit-user-cell{display:flex;align-items:center;gap:10px}.audit-avatar{width:28px;height:28px;border-radius:50%;background:var(--color-primary-light);color:var(--color-primary);font-weight:var(--font-semibold);font-size:var(--text-xs);display:flex;align-items:center;justify-content:center;flex-shrink:0}.audit-user-name{font-size:var(--text-sm);font-weight:var(--font-medium);color:var(--color-text);line-height:1.3}.audit-user-email{font-size:var(--text-xs);color:var(--color-text-light);line-height:1.3}.audit-anonymous{font-size:var(--text-sm);color:var(--color-text-light);font-style:italic}.audit-badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:var(--text-xs);font-weight:var(--font-semibold);white-space:nowrap}.audit-badge-dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex-shrink:0}.audit-badge--danger{background:#fff5f5;color:var(--color-danger)}.audit-badge--success{background:#f0fff4;color:#276749}.audit-badge--info{background:#ebf8ff;color:#2b6cb0}.audit-badge--warning{background:#fffbeb;color:#b7791f}.audit-badge--secondary{background:var(--color-bg-secondary);color:var(--color-text-light)}.audit-entity-cell{display:flex;align-items:center;gap:6px}.audit-entity-type{font-size:var(--text-xs);font-family:SF Mono,Fira Code,monospace;color:var(--color-text);background:var(--color-bg-secondary);padding:1px 6px;border-radius:var(--radius-sm)}.audit-entity-id{font-size:var(--text-2xs);color:var(--color-text-light);font-family:SF Mono,Fira Code,monospace}.audit-modal-body{display:flex;flex-direction:column;gap:0}.audit-modal-section{padding:16px 0;border-bottom:1px solid var(--color-border)}.audit-modal-section:first-child{padding-top:0}.audit-modal-section:last-child{border-bottom:none;padding-bottom:0}.audit-modal-section-title{font-size:var(--text-xs);font-weight:var(--font-semibold);text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-light);margin-bottom:10px}.audit-modal-row{display:flex;align-items:baseline;gap:12px;margin-bottom:8px;font-size:var(--text-sm)}.audit-modal-row:last-child{margin-bottom:0}.audit-modal-label{font-weight:var(--font-semibold);color:var(--color-text-light);font-size:var(--text-sm);min-width:76px;flex-shrink:0}.audit-modal-code{font-family:SF Mono,Fira Code,monospace;font-size:var(--text-xs);background:var(--color-bg-secondary);padding:1px 6px;border-radius:var(--radius-sm);color:var(--color-text)}.audit-detail-pre{background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:12px;font-size:var(--text-xs);font-family:SF Mono,Fira 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1rem}.profile-actions{display:flex;justify-content:flex-end}.profile-success{background:#f0fff4;border:1px solid var(--color-success);color:#276749;border-radius:var(--radius-sm);padding:.625rem .875rem;font-size:var(--text-sm)}.register-page{display:flex;align-items:center;justify-content:center;min-height:100vh;padding:24px 16px;background:linear-gradient(135deg,var(--color-primary-light) 0%,var(--color-bg) 100%)}.register-card{background:var(--color-white);padding:40px;border-radius:var(--radius-lg);box-shadow:var(--shadow-md);width:100%;max-width:560px}.register-header{text-align:center;margin-bottom:32px}.register-logo{height:auto;width:230px;max-width:100%;display:block;margin:0 auto}.register-subtitle{color:var(--color-text-light);margin-top:4px;font-size:var(--text-sm)}.register-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.register-terms{margin:20px 0 4px}.register-terms-check{display:flex;align-items:flex-start;gap:10px;cursor:pointer;font-size:var(--text-sm);color:var(--color-text);line-height:1.4}.register-terms-check input[type=checkbox]{margin-top:2px;flex-shrink:0}.register-terms-check a,.register-privacy-note a{color:var(--color-primary);text-decoration:underline;text-underline-offset:2px}.register-terms-check a:hover,.register-privacy-note a:hover{color:var(--color-primary-dark)}.register-privacy-note{margin-top:8px;font-size:var(--text-xs);color:var(--color-text-light);line-height:1.5}.register-field-error{display:block;font-size:var(--text-xs);color:var(--color-danger);margin-top:4px}.form-control--error{border-color:var(--color-danger)!important}.form-control--error:focus{box-shadow:0 0 0 3px #c5303026!important}.register-btn{width:100%;padding:10px;font-size:1rem;margin-top:16px}.register-btn:disabled{opacity:.7;cursor:not-allowed}.register-login-link{text-align:center;margin-top:24px;font-size:var(--text-sm);color:var(--color-text-light)}.register-login-link a{color:var(--color-primary);font-weight:var(--font-medium)}.register-login-link a:hover{color:var(--color-primary-dark)}.wn-page{max-width:720px;margin:0 auto;padding:0 0 3rem}.wn-header{padding:2rem 0 1.75rem;border-bottom:1px solid var(--color-border);margin-bottom:2rem}.wn-title{font-size:1.375rem;font-weight:var(--font-bold);color:var(--color-text);margin:0 0 .375rem;letter-spacing:-.015em}.wn-subtitle{font-size:var(--text-sm);color:var(--color-text-light);margin:0;line-height:1.5}.wn-empty{text-align:center;color:var(--color-text-light);font-size:var(--text-sm);padding:4rem 0}.wn-list{display:flex;flex-direction:column;gap:0}.wn-card{position:relative;padding:1.75rem 0;border-bottom:1px solid var(--color-border)}.wn-card:last-child{border-bottom:none}.wn-card-header{display:flex;align-items:flex-start;gap:12px;margin-bottom:1.25rem;flex-wrap:wrap}.wn-version{font-size:var(--text-xs);font-weight:var(--font-bold);color:var(--color-primary);background:var(--color-primary-light);padding:3px 10px;border-radius:999px;flex-shrink:0;margin-top:3px;letter-spacing:.01em}.wn-card-title{flex:1;font-size:1.05rem;font-weight:var(--font-semibold);color:var(--color-text);margin:0;letter-spacing:-.01em;line-height:1.35}.wn-date{font-size:var(--text-xs);color:var(--color-text-light);flex-shrink:0;margin-top:4px}.wn-items{display:flex;flex-direction:column;gap:0}.wn-item{display:flex;align-items:baseline;gap:10px;padding:8px 0}.wn-item+.wn-item{border-top:1px solid var(--color-border)}.wn-badge{font-size:.625rem;font-weight:var(--font-bold);padding:2px 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var(--color-border);flex-shrink:0}.mr-list-title{font-size:var(--text-sm);font-weight:var(--font-semibold);color:var(--color-text);letter-spacing:.01em}.mr-list{list-style:none;margin:0;padding:8px;display:flex;flex-direction:column;gap:2px;overflow-y:auto;flex:1}.mr-list-item{padding:10px 12px;border-radius:var(--radius-sm);cursor:pointer;border:1px solid transparent;transition:background .12s}.mr-list-item:hover{background:var(--color-bg)}.mr-list-item.active{background:var(--color-primary-light);border-color:var(--color-primary)}.mr-list-item--new{opacity:.85}.mr-list-item-top{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:5px}.mr-version-pill{font-size:var(--text-xs);font-weight:var(--font-bold);color:var(--color-primary);letter-spacing:.01em}.mr-status-chip{font-size:.6rem;font-weight:var(--font-bold);text-transform:uppercase;letter-spacing:.05em;padding:1px 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10px;border-radius:999px;font-size:var(--text-xs);font-weight:var(--font-medium);border:1.5px solid var(--color-border);background:transparent;color:var(--color-text-light);cursor:pointer;transition:all .12s}.mr-type-btn:hover{background:var(--color-bg-secondary)}.mr-type-btn:focus-visible{outline:none;box-shadow:var(--focus-ring)}.mr-type-btn--feature.active{background:#dcfce7;border-color:#86efac;color:#166534}.mr-type-btn--feature:hover{background:#f0fdf4;border-color:#86efac;color:#166534}.mr-type-btn--improvement.active{background:#dbeafe;border-color:#93c5fd;color:#1e40af}.mr-type-btn--improvement:hover{background:#eff6ff;border-color:#93c5fd;color:#1e40af}.mr-type-btn--fix.active{background:#fef9c3;border-color:#fde047;color:#854d0e}.mr-type-btn--fix:hover{background:#fefce8;border-color:#fde047;color:#854d0e}.mr-item-textarea{resize:vertical;min-height:52px;font-size:var(--text-sm);line-height:1.5}.mr-remove-btn{background:none;border:1px solid transparent;border-radius:var(--radius-sm);width:30px;height:30px;display:flex;align-items:center;justify-content:center;cursor:pointer;color:var(--color-text-light);flex-shrink:0;margin-top:28px;transition:all .12s;padding:0}.mr-remove-btn:hover{color:var(--color-danger);background:#fff5f5;border-color:#feb2b2}.mr-remove-btn:focus-visible{outline:none;box-shadow:var(--focus-ring)}.legal-page{min-height:100vh;background:var(--color-bg)}.legal-topbar{background:var(--color-white);border-bottom:1px solid var(--color-border);padding:0 32px;height:56px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:10}.legal-logo{font-size:1.3rem;font-weight:var(--font-bold);color:var(--color-primary);letter-spacing:-.02em}.legal-back{font-size:var(--text-sm);color:var(--color-primary);display:flex;align-items:center;gap:4px;transition:color .15s}.legal-back:hover{color:var(--color-primary-dark)}.legal-content{max-width:800px;margin:0 auto;padding:48px 24px 80px}.legal-title{font-size:var(--text-xl);font-weight:var(--font-bold);color:var(--color-text);margin-bottom:8px}.legal-updated{font-size:var(--text-xs);color:var(--color-text-light);margin-bottom:40px;display:block}.legal-section{margin-bottom:36px}.legal-section h2{font-size:var(--text-base);font-weight:var(--font-semibold);color:var(--color-text);margin-bottom:12px;padding-bottom:8px;border-bottom:1px solid var(--color-border)}.legal-section p,.legal-section li{font-size:var(--text-sm);color:var(--color-text);line-height:1.75;margin-bottom:8px}.legal-section ul,.legal-section ol{padding-left:20px;margin:8px 0}.legal-section li{margin-bottom:4px}.legal-footer{text-align:center;padding:32px 0;border-top:1px solid var(--color-border);font-size:var(--text-xs);color:var(--color-text-light)}:root{--color-primary: #4a8c6f;--color-primary-dark: #3a7159;--color-primary-light: #e8f5ee;--color-bg: #f5f6f8;--color-white: #ffffff;--color-text: #2d3748;--color-text-light: #718096;--color-border: #e2e8f0;--color-danger: #e53e3e;--color-warning: #ed8936;--color-success: #38a169;--color-info: #3182ce;--sidebar-width: 240px;--topbar-height: 56px;--radius: 8px;--radius-sm: 6px;--radius-lg: 12px;--shadow-sm: 0 1px 3px rgba(0,0,0,.08);--shadow-md: 0 4px 12px rgba(0,0,0,.1);--shadow-lg: 0 8px 32px rgba(0,0,0,.14);--color-surface: #ffffff;--color-bg-secondary: #eef0f3;--focus-ring: 0 0 0 3px rgba(74, 140, 111, .25);--text-2xs: .625rem;--text-xs: .72rem;--text-sm: .8125rem;--text-base: .875rem;--text-md: 1rem;--text-lg: 1.25rem;--text-xl: 1.4rem;--font-normal: 400;--font-medium: 500;--font-semibold: 600;--font-bold: 700}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica 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transparent;text-decoration:none;line-height:1}.btn-primary{background:var(--color-primary);color:#fff;border-color:var(--color-primary)}.btn-primary:hover{background:var(--color-primary-dark);border-color:var(--color-primary-dark)}.btn-primary:active{filter:brightness(.92)}.btn-secondary{background:var(--color-white);color:var(--color-text);border:1px solid var(--color-border)}.btn-secondary:hover{background:var(--color-bg)}.btn-danger{background:#fff5f5;color:#c53030;border:1px solid #feb2b2}.btn-danger:hover{background:#fed7d7;border-color:#fc8181}.btn-danger:active{background:#feb2b2}.btn-sm{padding:4px 10px;font-size:var(--text-sm)}.card{background:var(--color-white);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:20px}.form-group{margin-bottom:16px}.form-group label{display:block;margin-bottom:4px;font-weight:var(--font-medium);color:var(--color-text);font-size:var(--text-sm)}.form-control,.form-input{width:100%;padding:8px 12px;border:1px solid var(--color-border);border-radius:var(--radius);background:var(--color-white);color:var(--color-text);font-family:inherit;font-size:inherit;line-height:1.5;outline:none;-moz-appearance:none;appearance:none;-webkit-appearance:none;transition:border-color .15s ease,box-shadow .15s ease}.form-control:focus,.form-input:focus{border-color:var(--color-primary);box-shadow:var(--focus-ring)}.form-control:disabled,.form-input:disabled{background:var(--color-bg);color:var(--color-text-light);cursor:not-allowed;opacity:.7}.form-control::placeholder,.form-input::placeholder{color:var(--color-text-light);opacity:.75}select.form-control,select.form-input{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23718096' d='M6 8L1 3h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:28px;cursor:pointer}select.form-control:disabled,select.form-input:disabled{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23a0aec0' d='M6 8L1 3h10z'/%3E%3C/svg%3E")}.form-control-sm,.form-input-sm{padding:5px 9px;font-size:var(--text-sm);border-radius:var(--radius-sm)}select.form-control-sm,select.form-input-sm{padding-right:24px;background-position:right 7px center}.table-container{overflow-x:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:10px 14px;border-bottom:1px solid var(--color-border)}th{font-weight:var(--font-semibold);color:var(--color-text-light);font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.03em;background:var(--color-bg)}tr:hover td{background:var(--color-primary-light)}.badge{display:inline-block;padding:2px 8px;border-radius:12px;font-size:var(--text-xs);font-weight:var(--font-semibold);text-transform:uppercase}.badge-active{background:#c6f6d5;color:#276749}.badge-inactive{background:#fed7d7;color:#9b2c2c}.badge-pending{background:#fefcbf;color:#975a16}.badge-open{background:#bee3f8;color:#2b6cb0}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.page-header h2{font-size:var(--text-xl);font-weight:var(--font-semibold)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--color-white);border-radius:var(--radius);padding:16px 20px;box-shadow:var(--shadow-sm)}.stat-card .stat-label{font-size:var(--text-xs);color:var(--color-text-light);text-transform:uppercase;letter-spacing:.04em}.stat-card .stat-value{font-size:1.6rem;font-weight:var(--font-bold);color:var(--color-text);margin-top:4px}.error-message{background:#fff5f5;color:var(--color-danger);padding:10px 14px;border-radius:var(--radius);border:1px solid #feb2b2;margin-bottom:16px}@media (max-width: 768px){:root{--sidebar-width: 0px}.sidebar{transform:translate(-100%);position:fixed;z-index:100}.sidebar.open{transform:translate(0)}}.phone-primary-badge{font-size:var(--text-2xs);font-weight:var(--font-semibold);color:#fff;background:var(--color-primary);border-radius:10px;padding:1px 7px;white-space:nowrap;flex-shrink:0}.phone-set-primary-btn{background:none;border:none;cursor:pointer;font-size:var(--text-xs);color:var(--color-text-light);padding:0;text-decoration:underline;text-underline-offset:2px;flex-shrink:0}.phone-set-primary-btn:hover{color:var(--color-primary)}.phone-set-primary-btn:focus{outline:var(--focus-ring)}.phone-remove-btn{background:none;border:none;cursor:pointer;color:var(--color-text-light);font-size:14px;padding:0 2px;flex-shrink:0;line-height:1}.phone-remove-btn:hover{color:var(--color-danger)}.phone-remove-btn:focus{outline:var(--focus-ring);border-radius:2px}.phone-remove-btn:disabled{opacity:.3;cursor:default}.phone-label-badge{font-size:var(--text-xs);color:var(--color-text-light);background:var(--color-bg-secondary);border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:1px 6px;white-space:nowrap}@keyframes spin{to{transform:rotate(360deg)}}@keyframes shimmer{0%{background-position:-400% 0}to{background-position:400% 0}}